A New Journey To North Africa — Professionalism Rewarding The Continued Trust of Algeria’s Home Appliance Giant

Once again, IDO Technology, a leading automation equipment and sheet metal forming solutions provider, crossed mountains and seas to fulfill a promise — with professionalism as our unwavering commitment.

On September 28, IDO dispatched two senior after-sales engineers to Algeria, marking another milestone in our partnership with one of the region’s top home appliance manufacturers. Their mission: to ensure the successful delivery, installation, and commissioning of a dishwasher inner-tub forming production line — a complete turnkey project integrating precision engineering and intelligent manufacturing.

This marks the second year of collaboration between IDO and the client. The partnership was strengthened by the outstanding performance of the washing machine drum production line we delivered in 2024 — from flawless installation to long-term stability — which earned high recognition for IDO’s technical excellence and customer-focused service.

1. Systematic Delivery: Building a Solid Production Foundation

From equipment alignment to full-line debugging, from initial trial production to batch verification, every step was carried out with precision. The new dishwasher production line not only passed acceptance in one go but also demonstrated excellent stability and production efficiency during its first week of operation.

2. Proactive Service: Exceeding Customer Expectations

In addition to delivering the new line, our engineers proactively provided complimentary deep maintenance for the washing machine drum production line commissioned last year. Through full-system inspections, critical component maintenance, and performance optimization, we restored the equipment to its optimal state, effectively extending its service life and enhancing output consistency.

3. Knowledge Transfer: Empowering Local Teams

IDO organized comprehensive technical training sessions, covering equipment operation, preventive maintenance, and troubleshooting. With a theory-plus-practice approach and multilingual technical documentation, we helped our client’s local team strengthen their independent operational and maintenance capabilities, laying a foundation for long-term sustainability.

4. Full-Cycle Support: Extending Value Beyond Delivery

From early communication to on-site technical support and continuous after-sales care, IDO has established a complete service ecosystem. Our 24/7 online technical support, scheduled health inspections, and rapid spare-part delivery channels embody our service philosophy — “Service never stops at delivery.”

The trust of our partners is our greatest motivation.

Each stable production line, each increase in efficiency, stands as proof of IDO Technology’s professionalism and commitment.

As we continue to expand across global markets, we remain dedicated to our customer-centric approach, using innovation, precision, and expertise to deliver long-term value to home appliance manufacturers worldwide.